×

Sale ends todayGet 30% off any course (excluding packages)

Ends in --- --- ---

Top-notch Haltech customer service

General Tuning Discussion

Forum Posts

Courses

Blog

Tech Articles

Discuss all things tuning in this section. News, products, problems and results. 

= Resolved threads

Author
1178 Views

I just wanted to give a shout-out to Haltech for their totally amazing customer service. Last week my Elite 1500 died for no obvious reason, I was programming my new IC7 dash when the fuel pump started running and wouldn't stop until I switched the power off.

After eliminating everything else it turned out being the ECU and as I had purchased it back in 2016 it was well out of warranty so was fully expecting to have to buy another ECU.

So I sent it back to Haltech in the off chance it might be repairable, they called a few days later to advise it wasn't able to be repaired and they were sending me out a replacement under warranty, and the next day a brand new Elite 1500 arrived!!

So hats off to Haltech - certainly helped turn around what has so far been a pretty crappy year! :)

Awesome story Darren, I have heard some great stories of Haltech support.

Great outcome!

We usually reply within 12hrs (often sooner)

Need Help?

Need help choosing a course?

Experiencing website difficulties?

Or need to contact us for any other reason?